💳 MOBILE MONEY DEPOSITS

How to Deposit

Fast, secure deposits using Mobile Money (MTN, Airtel). Follow this step-by-step guide to fund your wallet safely.

🔒 Important Security Rules

  • Never share your PIN: Cadilax staff and support will NEVER ask for your Mobile Money PIN.
  • Check the amount: Double-check the deposit amount on your phone prompt before typing your PIN.
  • Do not approve unknown prompts: Never approve a Mobile Money payment prompt that you did not initiate yourself.
  • Keep SMS confirmation: Save your Mobile Money transaction SMS until your balance updates.

10-Step Deposit Walkthrough

1

Sign in to your account

Open Cadilax and sign in with your phone number/username and password.

2

Open "Wallet"

Select "Wallet" from the navigation menu or dashboard.

3

Select "Deposit"

Click the "Deposit" button to open the deposit modal.

4

Choose your payment method

Select your Mobile Money provider (MTN Mobile Money, Airtel Money, etc.).

5

Enter the amount

Type the amount in UGX you wish to add to your wallet (minimum deposit is 1,000 UGX).

6

Check the phone number

Verify that your registered Mobile Money phone number is correct.

7

Confirm the payment request

Click "Deposit Now" to trigger the prompt.

8

Complete the prompt on your phone

Look at your phone screen for the USSD prompt and enter your Mobile Money PIN.

9

Wait for confirmation

Hold tight while the transaction is processed securely.

10

Check updated wallet balance

Your balance will automatically refresh as soon as payment confirmation is received.

Troubleshooting Common Issues